Ingle: Visitors to Canada OR Super Visa Insurance
| Eligible For | Super Visa, Visitors, New Immigrants, Foreign Workers, Returning Canadians and IEC/Working Holidays |
| Coverage Amounts | $10,000 / $25,000 / $50,000 / $100,000 / $150,000 / $200,000 |
| Emergency Hospitalization | Up to Sum insured |
| Emergency Home Return / Evacuation | Up to $25,000 |
| Emergency Medical Care | Up to Sum insured |
| Services of a Physician, Surgeon, etc. | Up to Sum insured |
| Ambulance Services / Transportation | Up to $5,000 |
| Prescription Medications | Up to $5,000 / 1-month supply |
| Emergency Dental Repair | Up to $1,000 |
| Dental Pain Relief | N/A |
| Emergency Services of Chiropractor, Chiropodist, Physiotherapist, Osteopath, or Podiatrist | 50% of the cost / Up to $1,000 |
| Out-patient Treatment | Up to Sum insured |
| Stable Pre-existing Medical Conditions Coverage | Available with Pre-approval |
| Follow Up Treatment | N/A |
| Bedside Companion Accommodation / Transportation | Up to $2,000 for Transportation |
| Meals and Accommodation / Hospital Allowance / Out-of-pocket Expenses | Up to $1,500 / $100 a day |
| Laboratory Diagnostics / X-Ray | Up to $10,000 |
| Private Duty Nurse / Medical Attendant | Up to $10,000 |
| Rental / Purchase of Medical Appliances | Up to $5,000 |
| Cremation / Burial | Up to $5,000 |
| Repatriation of Remains | Up to $5,000 |
| Accidental Death & Dismemberment | N/A |
| Double Dismemberment | N/A |
| Single Dismemberment | N/A |
| Maternity Benefits / Delivery Coverage | N/A |
| Pregnancy Complications Coverage | N/A |
| Sports Injuries Coverage | Available |
| Flight / Travel Accident | Up to Sum insured |
| Child Care / Escort Expenses | Up to $1,000 for Escort |
| Trip-Break Benefit | Available with Pre-approval |
| Side-Trips Benefit | N/A |
| Uninterrupted Flights Coverage (in & from Canada) | N/A |
| Return of a Vehicle | N/A |
| 24-hour Emergency Assistance Center | Available |
You are eligible for the medical emergency insurance coverage under INGLE Assurance’s policy, provided that you meet the following conditions upon the Effective Date of your coverage:
– You are at least 15 days old and 89 years old or under.
– You are not eligible for and/or insured with any Government Health Insurance Plan in Canada.
– You are currently in good health and have no reason to seek medical assistance during your stay in Canada.
– You are not residing in a nursing facility (including rest home, convalescent home, rehabilitation center or home for the
aged unless you receive a prior approval from the insurance company).
Waiting Period:
Please note that Waiting Period of 5 days for medical emergency treatment of sicknesses or injuries will only apply to insurance policies that are purchased:
Making a Claim with INGLE Assurance:
In case you have a medical emergency situation during the covered trip and need immediate medical assistance, you or someone on your behalf MUST call Emergency Assistance center prior to open a claim file prior to receiving medical treatment.
Failure to contact the Company within the first 24 hours of hospitalization will limit otherwise payable benefits to 50% of any gross eligible expenses incurred or the maximum liability under this policy will be limited to $25,000 should you select a
maximum aggregate of $50,000 or greater.
INGLE Assurance Emergency Assistance is available 24 hours and 7 days a week.
– Toll-Free – 1.855.883.6479
– Collect – 416.467.4587
In order to file your claim you need to do the following:
– A brief explanation of your medical emergency.
– Complete and sign a Claim Form provided by the Emergency Assistance.
– Include original receipts for treatment and/or prescription medications.
– Attach other supporting documents (if requested by the Emergency Assistance).
– Send the form with your receipts to the following address:
Please note that you must submit your claim within 90 days immediately following your medical emergency.
Mail or Deliver Claims to:
Ardent Assistance Inc.
4-160 Pony Drive
Newmarket, Ontario,
L3Y 7B6
You must notify the Emergency Assistance at 1-855-883-6479 or 416-467-4587 (collect) within 24 hours of any claim for medical or dental Treatment. For inquiries after the claim has been submitted, you may call the same number.
Premium Refunds:
In order to request a refund of paid premium, please note that you must have no claims that are pending or paid for in your file. If you have submitted a claim, premium refunds will not be available.
Full Refunds:
– You request a full premium refund within 10 days of purchasing your insurance policy (ONLY prior to the Effective Date).
Refund requests will be considered for other reasons including the following:
a) Early Departure from Canada: You return to your home country of origin before the expiry date of your INGLE insurance policy. A copy of a boarding pass as a proof of early departure from Canada will be required.
b) Trip Cancellation: If you are medically unfit to travel to Canada, you can apply for a premium refund. A proof of medical emergency will be required.
c) Government Insurance Plan: You become eligible for and covered with any Canadian Government Health Insurance Plan prior to the expiry date of your policy with INGLE Assurance (ONLY if you are not required to have private insurance coverage to maintain eligibility for a work permit or any immigration purposes). A proof of provincial insurance coverage will be required.
d) Travel Visa Denial: If you travel or Super Visa has been denied, you can apply for a refund of the paid insurance premium. A proof of visa rejection from IRCC will be required.
Cancellation fee for any refund (except the 10-day refund rule) is $25 per policy.
Important Notice: Minimum premium refund amount is $10. Refunds that are less than the minimum amount will not be issued. Premium refunds are calculated from the date your refund request is received by INGLE Assurance.
Please read the section on Premium Refunds that can be found in the Policy Wording.
Click to view – Policy Wording
Ingle: Visitors to Canada OR Super Visa Insurance
| Eligible For | Super Visa, Visitors, New Immigrants, Foreign Workers, Returning Canadians and IEC/Working Holidays |
| Coverage Amounts | $10,000 / $25,000 / $50,000 / $100,000 / $150,000 / $200,000 |
| Emergency Hospitalization | Up to Sum insured |
| Emergency Home Return / Evacuation | Up to $25,000 |
| Emergency Medical Care | Up to Sum insured |
| Services of a Physician, Surgeon, etc. | Up to Sum insured |
| Ambulance Services / Transportation | Up to $5,000 |
| Prescription Medications | Up to $5,000 / 1-month supply |
| Emergency Dental Repair | Up to $1,000 |
| Dental Pain Relief | N/A |
| Emergency Services of Chiropractor, Chiropodist, Physiotherapist, Osteopath, or Podiatrist | 50% of the cost / Up to $1,000 |
| Out-patient Treatment | Up to Sum insured |
| Stable Pre-existing Medical Conditions Coverage | Available with Pre-approval |
| Follow Up Treatment | N/A |
| Bedside Companion Accommodation / Transportation | Up to $2,000 for Transportation |
| Meals and Accommodation / Hospital Allowance / Out-of-pocket Expenses | Up to $1,500 / $100 a day |
| Laboratory Diagnostics / X-Ray | Up to $10,000 |
| Private Duty Nurse / Medical Attendant | Up to $10,000 |
| Rental / Purchase of Medical Appliances | Up to $5,000 |
| Cremation / Burial | Up to $5,000 |
| Repatriation of Remains | Up to $5,000 |
| Accidental Death & Dismemberment | N/A |
| Double Dismemberment | N/A |
| Single Dismemberment | N/A |
| Maternity Benefits / Delivery Coverage | N/A |
| Pregnancy Complications Coverage | N/A |
| Sports Injuries Coverage | Available |
| Flight / Travel Accident | Up to Sum insured |
| Child Care / Escort Expenses | Up to $1,000 for Escort |
| Trip-Break Benefit | Available with Pre-approval |
| Side-Trips Benefit | N/A |
| Uninterrupted Flights Coverage (in & from Canada) | N/A |
| Return of a Vehicle | N/A |
| 24-hour Emergency Assistance Center | Available |
You are eligible for the medical emergency insurance coverage under INGLE Assurance’s policy, provided that you meet the following conditions upon the Effective Date of your coverage:
– You are at least 15 days old and 89 years old or under.
– You are not eligible for and/or insured with any Government Health Insurance Plan in Canada.
– You are currently in good health and have no reason to seek medical assistance during your stay in Canada.
– You are not residing in a nursing facility (including rest home, convalescent home, rehabilitation center or home for the
aged unless you receive a prior approval from the insurance company).
Waiting Period:
Please note that Waiting Period of 5 days for medical emergency treatment of sicknesses or injuries will only apply to insurance policies that are purchased:
Making a Claim with INGLE Assurance:
In case you have a medical emergency situation during the covered trip and need immediate medical assistance, you or someone on your behalf MUST call Emergency Assistance center prior to open a claim file prior to receiving medical treatment.
Failure to contact the Company within the first 24 hours of hospitalization will limit otherwise payable benefits to 50% of any gross eligible expenses incurred or the maximum liability under this policy will be limited to $25,000 should you select a
maximum aggregate of $50,000 or greater.
INGLE Assurance Emergency Assistance is available 24 hours and 7 days a week.
– Toll-Free – 1.855.883.6479
– Collect – 416.467.4587
In order to file your claim you need to do the following:
– A brief explanation of your medical emergency.
– Complete and sign a Claim Form provided by the Emergency Assistance.
– Include original receipts for treatment and/or prescription medications.
– Attach other supporting documents (if requested by the Emergency Assistance).
– Send the form with your receipts to the following address:
Please note that you must submit your claim within 90 days immediately following your medical emergency.
Mail or Deliver Claims to:
Ardent Assistance Inc.
4-160 Pony Drive
Newmarket, Ontario,
L3Y 7B6
You must notify the Emergency Assistance at 1-855-883-6479 or 416-467-4587 (collect) within 24 hours of any claim for medical or dental Treatment. For inquiries after the claim has been submitted, you may call the same number.
Premium Refunds:
In order to request a refund of paid premium, please note that you must have no claims that are pending or paid for in your file. If you have submitted a claim, premium refunds will not be available.
Full Refunds:
– You request a full premium refund within 10 days of purchasing your insurance policy (ONLY prior to the Effective Date).
Refund requests will be considered for other reasons including the following:
a) Early Departure from Canada: You return to your home country of origin before the expiry date of your INGLE insurance policy. A copy of a boarding pass as a proof of early departure from Canada will be required.
b) Trip Cancellation: If you are medically unfit to travel to Canada, you can apply for a premium refund. A proof of medical emergency will be required.
c) Government Insurance Plan: You become eligible for and covered with any Canadian Government Health Insurance Plan prior to the expiry date of your policy with INGLE Assurance (ONLY if you are not required to have private insurance coverage to maintain eligibility for a work permit or any immigration purposes). A proof of provincial insurance coverage will be required.
d) Travel Visa Denial: If you travel or Super Visa has been denied, you can apply for a refund of the paid insurance premium. A proof of visa rejection from IRCC will be required.
Cancellation fee for any refund (except the 10-day refund rule) is $25 per policy.
Important Notice: Minimum premium refund amount is $10. Refunds that are less than the minimum amount will not be issued. Premium refunds are calculated from the date your refund request is received by INGLE Assurance.
Please read the section on Premium Refunds that can be found in the Policy Wording.
Click to view – Policy Wording
