What is the Destination: Leisure Plan?
Destination: Leisure Plan is emergency medical travel insurance for eligible Canadians travelling outside their province or territory of residence, including travel within Canada or abroad depending on the coverage selected.
How much emergency medical coverage does Destination Leisure provide?
The reviewed policy provides up to $5,000,000 CAD per insured, per trip for eligible reasonable and customary emergency medical expenses, subject to all policy terms, benefit limits and exclusions.
Who underwrites Destination: Leisure travel insurance?
The plan is underwritten by National Liability & Fire Insurance Company – Canada Branch, trading as Berkshire Hathaway Specialty Insurance. Assistance and claims administration is provided through Global Excel Management Inc., and the plan is managed and distributed by Destination: Travel Group Inc.
Who is eligible for Destination Leisure travel insurance?
Applicants must generally be at least 15 days old, under age 80, covered by their provincial or territorial government health insurance plan for the entire trip, and satisfy all medical eligibility requirements.
Are there additional eligibility rules for travellers age 60 or older?
Yes. Additional medical eligibility rules apply to ages 60 to 74 travelling 31 to 90 days and ages 75 to 79 travelling 1 to 90 days. These rules address specified heart, lung, cancer, stroke or TIA, and diabetes histories during the prior 12 months.
Can I buy Destination Leisure insurance after leaving my province?
A new initial policy generally must be purchased while you are in your province or territory of residence. The reviewed policy permits an application after departure only when extending an existing Destination: Leisure Plan without a gap in coverage, subject to eligibility and approval.
Can I extend Destination Leisure insurance while already travelling?
You may apply for a new coverage period before your existing Destination policy expires. The extension is a new contract with the terms and rates then in effect. You must remain eligible, be in good health and have no reason to seek medical treatment or consultation during the new period.
What happens if I had a claim before requesting an extension?
Destination: Travel Group Inc., on behalf of the insurer, will review the file before deciding whether to grant the extension. A recurrence of a condition present during the original term is not covered during the extension period.
Can the Destination Annual Multi-Trip Plan be purchased after departure?
Normally no. The reviewed wording allows an after-departure annual-plan purchase only when renewing an existing Destination annual plan with the same trip-duration option and no lapse or gap in coverage.
Can Destination Annual Multi-Trip insurance top up another company's policy?
No. The reviewed policy states that the Destination: Leisure Annual Multi-Trip Plan cannot be purchased as a top-up to another policy.
How are trips separated under the Annual Multi-Trip Plan?
Trips made under the Annual Multi-Trip Plan must be separated by a minimum 24-hour return to Canada. Proof of the date you exited Canada may be required when making a claim.
What is the stability period for pre-existing medical conditions?
For applicants age 59 or younger, a pre-existing medical condition generally must be stable for 90 consecutive days. For applicants age 60 to 79, the general stability period is 180 consecutive days. The applicable measurement date depends on the policy and trip circumstances.
What does stable mean under Destination Leisure?
Stable generally means no new, changed or stopped treatment, no medication change except permitted routine adjustments, no worsening condition, no new or more severe symptoms, no hospitalization or specialist referral, no incomplete tests or outstanding results, and no planned or pending treatment.
Does Destination Leisure cover emergency prescription drugs?
Eligible outpatient drugs prescribed for a covered emergency are limited to a one-time 30-day supply per prescription and up to $1,000 per policy. Vitamins, over-the-counter medication and drugs for ongoing or pre-existing conditions are excluded as described in the policy.
Does the plan cover emergency dental treatment?
The reviewed policy provides up to $3,000 for emergency treatment to sound natural teeth damaged by an accidental direct blow to the face and up to $500 for immediate relief of other acute dental pain, subject to timing and other requirements.
Does Destination Leisure cover an air ambulance or medical escort?
Eligible emergency transportation may be covered when medically necessary, pre-approved and arranged by the Assistance and Claims Administrator. This can include air ambulance, commercial transportation, stretcher arrangements and a qualified medical attendant.
Is search and rescue covered?
The policy provides up to $5,000 for qualifying search and rescue when the insured is stranded in a mountainous area, at sea, in a remote area or a similar location, subject to approval and policy conditions.
Does the plan cover meals and accommodation after a medical emergency?
The reviewed policy provides up to $150 per day, to a maximum of $1,500, for eligible meals, licensed accommodation, childcare, essential calls and taxi expenses when the applicable hospitalization and return-date conditions are met.
Does Destination Leisure cover return of remains?
For a covered death, the policy provides up to $5,000 to prepare and return remains to the home province or territory, or up to $2,000 for cremation or burial at the place of death.
Does the plan cover returning a vehicle or pet?
The policy provides up to $2,500 for the eligible return of a vehicle and up to $300 to return an accompanying dog or cat to Canada when the policy conditions are met.
Is family coverage available?
Yes. The family option may include an applicant and spouse age 59 or younger plus eligible dependent children. All family members must be eligible, named on the coverage confirmation and have the same coverage dates.
How is the Destination Leisure family premium calculated?
The reviewed wording states that family coverage is calculated at two times the premium for the eldest adult age 59 or younger. A minimum premium of $15 applies.
What should I do during a medical emergency?
Get to a hospital immediately when necessary, then contact the Assistance and Claims Administrator before treatment whenever possible and within 24 hours of hospital admission. Call 1-855-286-7467 from Canada or the USA, or +1-519-913-8034 from other locations.
What happens if I do not call before receiving treatment?
Without reasonable cause, failure to contact the Assistance and Claims Administrator before treatment may make you responsible for 20% of the eligible medical expenses the insurer would normally pay.
How do I submit a Destination Leisure claim?
Claims may be started through the Global Excel secure portal. Keep the completed claim form, original itemized invoices, payment receipts, medical records and diagnosis, proof of travel dates, information about other insurance and any additional records requested.
What are the Destination Leisure claim deadlines?
Claims should be reported as soon as reasonably possible, generally within 30 days of the occurrence. Written proof of loss should generally be submitted within 90 days. The policy describes an outside deadline of one year in qualifying circumstances.
Can I cancel within 10 days for a full refund?
Yes, provided the policy is returned within 10 days of purchase and coverage has not begun.
Can I receive a refund if I return home early?
A refund may be considered when you return to your province or territory before the expiry date, provided no claim has been incurred, paid or remains pending and all refund requirements are met.
Is an Annual Multi-Trip Plan refundable after it starts?
No. The reviewed wording states that once a Destination: Leisure Annual Multi-Trip Plan is in effect, no refund is provided.
What fees and minimums apply to a refund?
Eligible refund requests are subject to a $25 administration fee and a minimum refund of $15. The request must generally be made through the original agent or broker and received no more than 90 days after policy expiry.
Does a plan excluding the United States cover a U.S. layover?
A Single-Trip policy excluding U.S. coverage includes a U.S. layover of up to 72 hours. A layover longer than 72 hours requires a plan that includes the United States.
How can I get an instant Destination Leisure quote?
Use the Instant Quote button to continue to PankajBhatia.ca's travel quotation page. Enter your province, ages, destination and dates to review available Destination pricing and compare other insurers when useful.